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Terms & Conditions

The AR Express and HC Express products are offered at a very attractive price point. These are premium products using the most recent Essilor technologies in terms of coatings. Buying these products will help you maximize your profits.

To be able to reach these kinds of prices, no returns or warranty are offered for these products, except for lab errors. Estimate how many returns you have on a monthly basis and calculate your savings with these products, you will see how much you will maximize your profits.

Nikon® Performance Package™

Crizal® or Crizal® Alize™ Coated Lenses

1- Scratches or Defects: Nikon Performance Package, Crizal or Crizal Alize lenses are guaranteed against scratches or defects for the life of the Rx in the original frame not to exceed two years.  Lenses will be replaced and credit will be issued to the re-order invoice. Original lenses along with a copy of the original and redo invoice must be returned for credit processing.
2- Doctor Rx Changes: One discounted Rx change is allowed on Nikon Performance Package, Crizal or Crizal Alize lenses within 60 days of invoice date.  50% credit will be issued to the reorder invoice. Original lenses along with a copy of the original and redo invoice must be returned for credit processing.

 

Varilux® 365 Day Patient Satisfaction

Within 365 days of invoice, a one time change to the RX, fitting height, frame dimensions or progressive design change can be made. Lenses will be replaced and credit will be issued to the reorder invoice. Original lenses along with a copy of the original and redo invoice must be returned for credit processing.

 

AR Express or HC Express Coating

AR Express and HC Express coatings are warranted for manufacturer defects or errors in processing. Lenses will be replaced and credit will be issued to the original order.  Original lenses along with a copy of the original and redo invoice must be returned for credit processing.  No discounted Doctor Rx changes.  No Scratch warranty. 

 

Uncut Policies

1. Lenses must be returned before edging.

2. Phone or Fax errors are 50% credit (split fault).

 

Miscellaneous

1. Prices listed on Avisia.com are for online orders.  Rx ranges listed online are total powers.

2. Phone and Fax orders are subject to a $2.00 add on.  Avisia reserves the right to change prices at anytime. Avisia.com is updated with current prices, power ranges, warranty and return policies at all times.

3. Maximum combined prism is 3 diopters per eye.  Avisia Rx’s are processed in quarter diopter steps.

4. Credit can not be allowed after 60 days from final invoice date.

5. Cancellations will be billed 50% if the lenses have already been started. Any cancellations made to an Rx before manufacturing has begun, may be cancelled at no charge.

6. All remakes due to Avisia lab error will be credited in full.

7. Original lenses along with a copy of the original and redo invoice must be returned for credit processing.

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